Privacy Policy

At Safehands Residential Services, we are committed to protecting the privacy and confidentiality of our residents, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information. We may collect both personal and non-personal information from you when you interact with our Site, including but not limited to:

• Personal information you provide (e.g., name, email address)
  
  
• Medical and referral information for service-related purposes
  
  
• Data from your interaction with our website (e.g., cookies, IP address, browser type, and version)
  
  

How We Use / Disclose Your Information

We do not sell or rent your personal information to third parties. However, we may use or disclose the information we collect as follows: 

• To respond to inquiries and provide customer support
  
  
• To process service requests or job applications
  
  
• To improve our Site and services
  
  
• To send important updates, newsletters, or notifications (if you opt in)
  
  
• To comply with legal obligations or enforce our Terms of Use

• To service providers who help us operate our website or provide our services (e.g., IT support, analytics tools)
• To comply with legal obligations from law enforcement or government agencies
• To our contractors or partners, only when necessary and only for the reasons for which you provided the information on our website, and  with appropriate safeguards
• In any other way we may describe when you provide the information
• For any other purpose with your consent

Cookies and Tracking Technologies

We use cookies and similar tools to make your visit smoother, understand how our site is used, and improve your overall experience. You can manage or turn off cookies anytime through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Any information that you transmit to the website is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the website. 

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the personal data we hold about you
  
  
• Right to request correction or deletion of your data
  
  
• Right to object to or restrict specific data processing
  
  
• Right to data portability
  
  
• Right to withdraw consent where processing is based on consent

We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.  If you are under 13 years of age, do not use or provide any information on the website, including your name, address, phone number, or email address. If we discover that we have collected information from a child under 13 years without verification of parental consent, we will delete it promptly.

External Links

We may provide links to third-party websites on our site at our discretion. Similarly, other websites may link to ours. Please note that this Privacy Policy does not govern the privacy practices of any third-party websites. Your activity on those external sites is subject to their privacy policies. We are not responsible for the content, privacy practices, or activities of any linked third-party websites. 

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page. Continued use of our Site after changes means you accept the updated policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.